Privacy policy

OwedView for Shopify. Last updated 15 September 2026.

Who runs OwedView

OwedView is built and operated by Dominic Harrison, a sole trader based in the United Kingdom. You can reach us at support@owedview.com.

What OwedView does with your store

OwedView reads the orders in your store that were placed on payment terms, works out what is outstanding and how overdue it is, and shows you the result. It does not create, change or delete anything in your store.

What we store

When you install OwedView, we keep a copy of:

Your store's domain and the access token that lets OwedView read it.
For each order: its reference, date, currency, totals, payment terms, and the due date, issue date and balance of each payment schedule on it.
For each order placed by a trade account: the company name and location name, and their Shopify identifiers.
Whether your store has an active subscription, so we know what to show.

What we do not store

OwedView holds no personal information about any individual. We do not request, receive or keep customer names, email addresses, telephone numbers, billing addresses, shipping addresses or payment details. We do not store the contents of orders — no products, no line items.

This is why OwedView asks for only four permissions, and why it sits at Level 1 of Shopify's protected customer data requirements. It is a design decision, not an omission: an app that only needs to know what is owed does not need to know who owes it personally.

Why we store it

Only to produce your report. A store with tens of thousands of orders cannot be re-read from Shopify every time you open a page, so OwedView keeps its own copy and updates it when an order changes. We do not use your data to train anything, we do not sell it, and we do not share it with anyone for marketing.

Where it is stored, and who else can see it

Your data is held on servers in the United Kingdom or the European Economic Area. We use a small number of suppliers to run the service, who process data only on our instructions:

Our hosting and database provider, which runs the application.
Shopify, which is where the data comes from and where you use the app.

Nobody else has access. OwedView has no analytics trackers, no advertising pixels and no third-party scripts.

How long we keep it

For as long as OwedView is installed. When you uninstall, Shopify tells us, and your data is deleted within 48 hours — that deletion is automatic and does not require you to ask. You can also ask us to delete it at any time by emailing support.

Your customers

Under UK and EU data protection law you are the controller of your customers' data and OwedView is a processor acting on your instructions. Because OwedView stores no personal data about individuals, requests from your customers to see or erase their personal data do not require anything from us — but if you receive one and want confirmation in writing, email support and we will provide it.

Changes to this policy

If what OwedView stores ever changes, this page changes before the code does, and the date at the top is updated. Material changes are emailed to the address on your Shopify account.

Complaints

If you are unhappy with how we have handled your data, please email us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.